Terms of Use with the Key-Whitman Chatbot
Your use of the Key-Whitman chatbot is acceptance of the terms below:
Privacy with AI Chatbot
Your data and conversations including questions, responses and form field entries are protected under HIPAA compliant, SOC 2 security in the healthcare cloud. The data shared through this chatbot is encrypted and not used in the training of large language models.
Authentication Encouraged
For a heightened level of service, we encourage our established patients to provide their mobile number and authenticate their experience through SMS code validation. This gives us the ability to pull up a recent record (not real-time but uploaded periodically) for more efficient form completion. Over time, we will work to have this access real-time records for you to confirm appointments, update your profile information and even request medical records. You are not required to have a mobile number to use the chatbot. We will do our best to allow home, work numbers and even email to recognize and authenticate our patients according to their preference as well. By clicking “yes” to receive a text message, you consent to receiving one-time passcodes, links to access Key-Whitman chatbot and appointment confirmation text messages. Msg & data rates may apply. Unsubscribe by replying STOP.
The information provided by the Key-Whitman Chatbot/chat feature is for general information purposes. Such information provided by the Key-Whitman Chatbot should not be taken as medical advice for any individual case or situation. Furthermore, the information provided my contain errors, including but not limited to errors in links, doctor’s specialty, doctor’s appointment availability, location, and contact information.
Submission of information and or communication through any chatbot on this website does not constitute health care or treatment and does not constitute a doctor-patient relationship or any other sort of confidential relationship. This service is not a substitute for professional healthcare. If you believe you are experiencing a medical emergency, call your doctor or 911 immediately.
The services offered by the Key-Whitman Chatbot (collectively, the “Services”) are provided “as-is” without warranty of any kind, either express or implied without limiting the foregoing, Key-Whitman Eye Center and its affiliates, representatives, agents, licensors and suppliers explicitly disclaim any warranty for a particular purpose, quiet enjoyment or non-infringement, and any other warranties arising out of course of dealing or usage of trade, neither the company nor any of its affiliates, representatives, agents, licensors or suppliers make warranty that the services, including but not limited to, the content or functions of the Chatbot, will meet your requirements or be available on an uninterrupted, confidential secure or error-free, virus-free or harmful components, or that defects will be corrected. Additionally, neither Key-Whitman Eye Center nor any of its affiliates, representatives, agents, or suppliers make any warranty regarding the quality of any service regarding the Chatbot, content or accuracy, timeliness, truthfulness, completeness, or reliability of any content obtained through the services. Also, neither the company nor any of its affiliates, representatives, agents, licensors, and suppliers warrant or make any representations regarding the use of the results or the use of the information from the Chatbot feature in terms of correctness, accuracy, reliability or otherwise.