is Key-Whitman Eye Center policy to respect and protect the privacy of
our customers and the users of www.keywhitman.com (hereinafter, the "Site").
Through this Internet Privacy Statement, we want to reassure users of
the Site that we will not sell, share, or rent user information to others
in a manner different than as set forth in this Internet Privacy Statement.
Key-Whitman Eye Center collects information from the users of the Site
at several different points on the Site. For example, we collect and/or
request information when a user:
on the www.keywhitman.com Site
2) Participates in an online survey
3) Submits an E-mail
to fulfill the requests of Site users in the above instances, the user
may be requested to provide contact and/or credit card information. If
we have trouble processing an order, a request, or completing a delivery,
this contact information will be used by Key-Whitman Eye Center to contact
and Sharing of Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site and gather broad demographic information
for aggregate use to analyze trends and administer the Site in order to
improve its layout and design and to permit Site personalization and streamlining
to create the best shopping experience we can for our users. In order
to perform analysis permitting such personalization and improvement of
site design and user experience, we may employ suitable third parties
with whom we share the information necessary to accomplish these objectives.
These statistics include no personally identifying information.
we share aggregated statistical information with our business partners.
These statistics include no personally identifying information.
We use a
credit card processing company to bill purchasers of goods and services
from the Site, and depending upon the goods and services being ordered
and where they are being shipped, we may also use outside suppliers and/or
delivery companies to assist us in fulfilling and delivering orders. We
share with them the information necessary to enable such card processing,
fulfillment, and delivery of goods (i.e. ? name, address, and as appropriate,
we partner with trusted third parties to provide Site users with Key-Whitman
Eye Center approved unique offers or services which may be of value to
our users. In such instances, we will share a user's name and address
with a trusted third party to enable them to notify the user of the unique
offer or service. We will never provide credit card information and you
will always be provided with the opportunity to unsubscribe from any such
We may provide
personal identifying and account information in special cases such as
enforcement of our Terms of Site Use, or as required by law or legal process
to protect and defend the rights and safety of our Site and its users.
This includes exchanging information with other companies for purposes
of fraud and credit risk reduction.
also contains links to external Internet sites, which may be operated
by an external party and they may have privacy practices that differ from
those here at www.keywhitman.com When you click on links that take you
to such external sites, you will be subject to their privacy policies,
and we encourage you to become familiar with that party's privacy policies
as these may differ from those utilized on our Site. Please note that
this privacy statement applies solely to information collected by Key-Whitman
Eye Center on our Site and, while we strongly support the protection of
privacy on the Internet, we cannot be responsible for the privacy practices
of other Websites, uses of the information collected by other Websites,
or the content of those other Websites.
By using our Site, the user agrees to the terms and conditions set forth
ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof
and the user consents to the collection and use of this information by
Key-Whitman Eye Center as disclosed in this Internet Privacy Statement.
at any time by updating these postings. By using this Site you agree to
be bound by any such revisions in effect at the time of use and should
to determine the then current policies applicable to users of the Site.
Strong precautions are taken to protect the information of the users of
our Site. When users submit sensitive information via the Site, that Information
is protected both online and off-line.
We take credit
card information security seriously and use a variety of technical solutions
to make donations and purchases safe at our Site. Furthermore, your information
is encrypted and is protected utilizing the industry standard Secure Sockets
Layer (SSL) encryption software. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just 'surfing'.
use SSL encryption to protect sensitive information online, we also protect
user-information off-line. All of the information of our Site's users,
including the sensitive information mentioned above, is maintained in
a restricted section in our offices. Only those of our employees who need
the information to perform a specific job (for example, our account or
customer service representatives) are granted access to personally identifiable
information. Furthermore, our employees are kept up-to-date on our security
and privacy practices.
If you have
any questions about the security at our Site, you can send an e-mail to
You may have heard of the term "cookies". Cookies are routinely
used by most, if not all, E- commerce merchants, including Key-Whitman
Eye Center. A cookie is a piece of data stored on a user's hard drive
through the Web browser program containing information about the user
which enables us to track and personalize the Site to enhance your experience.
For instance, by setting a cookie on our Site, we can provide you with
storage of personal preferences between visits. However, if a user rejects
the cookie, they may still use our Site although we will be unable to
provide our users with the personalized experience we can offer using
contact us at email@example.com.
From time-to-time we may request information from the users of the Site
via surveys or contests. Participation in these surveys or contests is
completely voluntary, and the users of the Site have a choice whether
or not to disclose this information. Information requested may include
contact information (such as your name and shipping address), and demographic
information (such as zip code, age level, etc.). We use such information
to notify contest winners, award prizes, and for analyzing the Site traffic
to improve the user's experience on the Site.
Key-Whitman Eye Center recognizes the particular importance of protecting
the privacy of children. Consistent with the Children's Online Privacy
Protection Act (COPPA), we will not knowingly collect any personally identifiable
information from children under the age of 13. When a user makes a donation
or purchase on www.hlbvl.com, the user is representing to us that they
are an adult. If a child has provided www.keywhitman.com with personally
identifiable information, we ask that a parent or guardian call 817.558.2840
and we will delete the information pertaining to the child from our records.
Offers, Account Updates and Opting Out
Key-Whitman Eye Center occasionally sends our customers and the users
of the Site announcements and updates, which contain important information
about the Site and service offerings which we believe to be of value to
our customers and users. In order to do this, we may enhance or merge
the information we collect on the Site with data from third parties for
purposes of marketing products or services to our customers and users.
We may communicate
with the users of the Site via e-mail, telephone, mail, or fax in order
to provide requested services, content, product information, notification
of special offers, or in regard to customer service issues relating to
an account. The users of the Site are always given the opportunity to
'opt-out' of having their online information used for purposes not directly
related to the Site at the point at which we ask for the information or
when they receive an online requested promotional communication.
our e-mail messages have an "unsubscribe" feature for users
of the Site that don't want to be notified about special offers in the
future. Users can simply "Reply" back to the e-mail message
and type "unsubscribe" in the subject field. Upon receipt of
the reply, we will remove that e-mail address from our e-mail list. If
a user has more than one e-mail address, he or she should include the
other addresses as well to ensure proper updating of their account information.
the Site can always update the personally identifying information that
they have provided to Key-Whitman Eye Center simply by e-mailing us at